manuais Radio Shack 85

Radio shack 85 Manual do Utilizador (453 páginas)

Marca: Radio-shack | Categoria: Amplificadores áudio | Tamanho: 9.92 MB |

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Operation & Setup Manual

1

Table of Contents

3

Copyright Notice

20

RadioShack POS System

21

Support

21

Before you begin

22

Installing the Software

23

Invoice Trasmit

28

Using the RSPOS System

29

Program Setup

30

Control Panel

31

Admin Tools

31

Admin Setup

31

Dealer Information Tab

32

Print Information Tab

33

Invoice Header

34

Invoice Footer

34

Tax Accounts Tab

35

Multiple Tax Rates – Canada

36

Access Security Tab

37

Master Password

38

Access Security Challenge

39

Manager Access

39

Employee Access

40

Security Access Reports

41

Access Security

43

ESC Transaction

43

POS Operation Options Tab

45

Period Settings

50

RadioShack Operations Tab

53

Accounts Receivable Tab

54

Backup Settings Tab

54

Employee Tab

55

Adding a new employee

56

Credit Types Tab

57

Menu Position

58

User Defined Payment Types

58

Terminal Setup Tab

59

RadioShack File Directory

60

Startup Program

60

Serial Pole Display Setup

60

Serial Cash Drawer Setup

60

RS Communications Tab

61

Printer Setup Overview

63

Select Printer

64

Mail/Reports Printer Tab

65

StoreAccount Printer Tab

65

Repair Shop Printer Tab

65

Card Authorization Setup Tab

66

SPiDr Setup

67

Install SPiDr

67

Communications Setup

69

Request a VPN certificate

75

Install a VPN certificate

76

POS Window

78

Invoice Transactions

79

Account #

80

Add/Edit Customer

80

Add/Edit City State Zip

80

Exit Save

80

Account Info Button

84

RadioShack Coupons

85

Sales Total

86

Tax Accounts

87

Charge Hold

88

Credit to Salesmaker

89

Quick Adding a New Customer

91

L/U Ref. Name

92

Add/Edit Mail Addressing

93

Mail-In Rebates

94

Don‟t Print

97

Hold for Evaluation

98

Finalizing a Refund

99

Estimate Transactions

101

Quote Transactions

102

Layaway Transactions

103

Layaway Down Payment

104

Layaway Payments

104

Layaway Refunds

105

Paid Out Transactions

106

Advance Deposit Transactions

107

Applying a Credit Voucher

108

Paid IN Receipt Transactions

109

Credit Card Authorizations

110

Multiple Payment Types

113

Gift Card Approvals

114

RSAP Card Plan Numbers

114

Voice Authorizations

114

Voice Authorized

115

Voice Authorized

115

Gift Card Functions

116

Gift Card Balance Check

117

CExchange Gift Card Sales

118

Issue Gift Card

119

Track CExchange Transactions

120

Delete Transaction

121

Closing the Batch

122

Balancing Three Totals

123

LOG (Button)

124

Clock IN/OUT:

125

Invoice Type Buttons

126

Wireless Wizard (F5)

126

Put On-Hold

126

Last On-Hold

127

On-Hold List

127

Last Trans

128

Last 50 Trans

128

L/U Trans. #

128

RadioShack (button)

128

Special Order

129

Other Vendors

130

Reprint

130

Invoices

130

Estimates

130

L/U (Customer)

131

Quick (Add)

131

Full Add

131

Tax Sales or Exempt Status

132

Prompt at POS for PO #

132

Allow Lay-A-Ways

132

% OFF Retail

133

% Over Std. Cost

133

% Over Avg. Cost

133

At (Avg/Cost)

133

Edit Customer

134

Account Payment

134

Check To

135

Checked Pay/Off $

135

Display Current Transactions

136

Reprint Selected Payment

136

L/U SKU

137

History

138

Description

138

Qty Retail (button)

138

TAX (button)

138

%SP (drop-down)

139

TAX % (column header)

139

Selling a D2U Item

140

Get Order Details

141

Selling a RSu Item

145

Preferred Delivery Date

146

Refunding D2U / RSU Items

147

Direct 2 U/RSU return

148

Process B/L Screen

148

L/U POS Transactions

149

L/U SKU History

150

Other Load Options

151

Menu Options

152

POS Window Menu Functions

153

Open Cash Drawer

154

Print Gift Receipt

154

Set Reconcile Method

155

By Manager

155

Do Manager Reconcile

155

By Salesmaker

156

Do Salesmaker Reconcile

156

Do Salesmaker

157

Reconcile

157

Terminal Setup

157

Screen Settings

158

Estimate Detail

160

Customer Transactions

160

Sku Transaction History

161

RadioShack Repair Center

162

Repair Center Return

163

Purch. Date

163

Repair Loc

163

Exp. Date

164

Find Specific Repair Records

166

Shipped To Center Date

168

Sales Maker

168

Invoicing Repairs

170

Customer Picked Up Date

171

Sales Total

172

Save & Print

172

In House Repair Shop

173

Add New

174

Editing Disabled

177

Set Current User

177

Set/Clear Shipped Date

178

Set/Clear Received Date

178

Invoice

178

Charges No/Yes

178

Invoice Repairs

179

Service/Repair Scheduling

181

Stock Add/Edit (POS Menu)

182

L/U Serial #

182

Employee Total Tab

186

Sales Per Hour (SPH) Report

187

Wk Hours

188

Wk Hours

188

QTD Hours

189

YTD Hours

189

Generate Report

190

Prod Reports Menu

191

Wireless Sales Integration

192

Import Rate Plans

193

Rate Plan Import

194

Select Tax Account

194

Wireless Wizard Sales

197

Waiting for Response

199

Returns

201

Continue

203

( ESC )Cancel

203

Swap Transactions

204

Current Wireless SKU

206

New Wireless SKU

206

Multiple Swaps

208

Manual Transactions

209

Add NEW Serial Number

212

<ESC>

213

Non Retriable Error (900)

214

Primary ID Not Found Error

214

Invoicing a Commission Sale

216

Select a Plan

216

Select a Serial Number

217

Complete the Form

218

Editing the Invoice

220

Refund a Commission Sale

221

Return Commission SKU

224

Accept New Serial Number

224

Control Panel Functions

225

Things to Do

226

Tool Bar

226

Menu Bar

226

Outlook Bar

226

Backup Status

226

Backup Media OK

227

Backup Media Missing

227

Backup Media Full

227

Communication Status

228

Status Tray

229

Version Info

229

Auto Update Notification

229

Tool Bar Icons

230

Manual Reports

231

Terminal Selection

231

Salesmaker Selection

232

Print/Preview

232

Smart Print

232

Export Report

232

Set Report Filters

233

Standard Retail

236

Add/Edit

236

Standard Cost

236

Average Cost

236

Reset/Clear

237

Save Report Filters

237

Load Saved Report Filters

237

Print Preview

238

Printing & Preview

238

Audit/Adjust

240

Physical Inventory

241

Purchase/returns/Transfers

242

Adjust Cost Maintenance

243

Report Options

246

By MQ Button

246

Load Inventory

248

Settings…

250

Abort Transfer

251

File Selected

251

Load to Grid

254

In Stock Qty

255

Close Inventory Session

256

Quantity/Price Audit Icon

257

Quantity/Price Audit

259

Price Audit (Tab)

260

Secure Delete

261

Inventory Secure Delete

261

New Std. Retail

263

Update SKU Prices

263

Tags Online

263

Review/Adjust Accounts Icon

265

Apply Payments to Account

266

Review/Adjust Accounts Menu

266

Move Transactions

267

Load Accounts

268

Edit/Account

268

Employee Pay Time Icon

269

Employee Check In/Out Icon

271

Check In/Out

272

Check Time Card

273

Administration

274

Add Missing IN/OUT Row Time

276

Apply Exit

276

UnDelete

276

Stock Add/Edit Icon

277

Prompt on Sale

280

No Prompt

280

Disco/Deleted Status:

280

Discontinued SKU

280

Serial #

284

Serial Number Tracking

284

Catalog Page

284

Level Pricing Tab

286

SKU Data Sheet tab

288

Commission SKU Setup tab

288

Database Index

288

After Add/Update

289

Message Prompts

289

Store Cost Lookup

289

Add/Edit a Vendor

291

L/U Vendor

292

Adding a New Vendor

292

Process B/L screen

293

Add/Edit a Category

294

Add/Edit a Department

295

Adding a New Department

296

Get Total Department SKUs

296

Department Reference

297

Show History

298

Stock Add/Edit

301

Update SKU

301

Process

301

Apply & Exit

302

Things to Do

303

Inventory Control

303

SKU Full Serial

303

Number Maintenance

303

RadioShack Ordering Icon

305

Order Types

308

Adding SKUs Manually

310

Special Focus Event

311

Create Order

312

REGIONAL

313

Core FFD

314

All TFC

317

All Core

317

All Whse. SKUs

318

New SKUs

318

Restock

318

Order Grid Menu

319

Create Transmit Order

321

Add/Edit Stock #

321

Order SKU

322

Download Scanner Files

322

Change Status

323

Bad Records

323

Auto Replenishment Icon

325

Order Advice Info (Tab)

326

On Order Info (Tab)

328

MQ History Report (Tab)

328

Vendor Ordering Icon

330

Create Order

331

Save Options

331

Vendor Restock Order

332

Process B/L Icon

333

Parcel Tracking

334

Print Out Of Stock Report

336

Auto Process Selection

336

Delete B/L #

336

Process B/L

337

File a SAR

338

Receive Other Vendor Orders

339

Inventory Return/Transfer

341

Receiving Merchandise In

344

Create Vendor On Hold Return

346

Print B/L Before Processing

347

Create Return/Transfer B/L

347

File a RMR

348

Make Selection

352

Inventory Scan Preview Screen

352

Special Orders Icon

355

Special Order

356

<F7>

356

Label Printing Icon

357

Inventory Labels (Tab)

358

Shelf Label

359

Print Range

359

Printing

360

Customer Labels (Tab)

363

Customer Label Printing

364

Filter Options

365

Load By Filter Options

365

Print Customer Labels

365

Exit Icon

367

Task Switching

367

Outlook Bar (Control Panel)

368

Reports (Outlook Bar Item)

369

Deck Update Window

371

Changes At A Glance Grid

373

Add/Update Details Tab

374

Discontinued Details Tab

375

Deleted Details Tab

376

Promotion Details Tab

377

Process Deck

378

Update Information

378

Deck Update Menu

379

Report Setup

380

Hide History / Show History

381

Department

381

Fact Tag Printing

382

Editing Fact Tag Information

383

Printing Fact Tags

384

Fact Tag Printing Menu

385

Select/Load

386

Ordering (Outlook Bar Item)

387

Add/Edit Commission Accounts

388

Commission Tracking Accounts

388

Manual Commission Tracking

389

Tracking Account Setup

393

Tax Account Setup

394

Select the Sale/Return Form

394

Setup the Sale/Return Form

395

Setup Commission Plans

396

Setup Commission SKUs

400

Load Options

403

Print/Print Preview

404

Commission Payment

406

Adjust/Set Commission Due

406

Payment Adjustment Notes

406

Additional Payment Rows

407

Commission Tracking Audit

408

Commission Tracking

409

Post Group Payments

409

Post Payments

412

Apply Payment

413

Commission Transaction

415

(Admin Tools)

421

Manage Exising Promos

421

Create Promos

422

Display SKUs Only

422

Delete Promos

423

Load Filters

424

Delete/Edit Options

425

Delete Selected Record Only

426

Delete Options

427

Create Report

428

Start Secure Delete Process

428

Display Undo Information

429

System Tools

430

Last Control Numbers

431

Last Found

431

Record ID

434

Mail Addressing

437

Add/Update

438

Delete ( Selected ) Mail

438

Addressing Record ID

438

User Defined Links

442

Communication Operation

443

RS Communication Options

444

Select Vendor

445

RADI or RSTP

445

Select Recent Order

445

Load Report

446

Print Page/Cell Range

448

Page Range

448

Cell Range

448

Margins

448

Options

448

Print As Previewed

450

Save Data To Tab File

450

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